How can I change my travel class?

In the NS app you can quickly turn your class switch on and off.

How to temporarily change your travel class in the NS app

In the NS app you can quickly turn your class switch on and off.

1. Go to 'More', then to 'My NS' and look for the block where you can set the travel class.
2. Choose how long you want the class switch: for a certain date/time, for a day or for an indefinite period of time.
3. Click 'Confirm'.

Change your travel class via the NS app before you check in or at the latest 15 minutes after you have checked in.

Tip: Do you regularly switch travel classes? Then add the 'Class Switch' widget to the Travel Planner screen via the 'Add Widget' button.

How to temporarily change your travel class at the NS ticket machine

Change your travel class via the NS ticket machine before you check in.

1. Hold your NS Business Card in front of the card reader.
2. Choose 'Class Switch'.
3. Choose how long you want the class switch: for a certain date/time, for a day or for an indefinite period of time.
4. Click 'Agree'.
5. Hold your NS Business Card in front of the reader again.

You cannot turn off the class switch in between via the NS ticket machine.

Read more about class switch with NS Business Card

Change class switch permanently

You can change the default class on your NS Business Card via My Services. Click on your NS Business Card under My services and click 'Change subscription'.

Read more about changing a subscription