What are Self Services and how do I activate them?

Self Services are services for which you first pay the costs yourself. The costs will then be reimbursed to you through your salary. You can get the costs reimbursed in two ways:

Your employer decides which Self Services you can use. In 'Services' you can see which ones are available for you. You can recognize the Self Services by the term 'selfservices'.

How do I use Self Services with an NS Go link address?

The costs of these services are automatically offset in NS Go. First, create an NS Go link address.

You first need to activate a Self Service in NS Go.

  1. Go to 'Services'.
  2. Click on 'Add a service'.
  3. Choose a self-service.
  4. Select the budget to which the rides should be assigned. This is usually 'commute'.
  5. Use your NS Go link address when setting up the service.
  6. Accept the terms and continue.
  7. Now you can create an account with your NS Go link address at the Self Service.

After creating an account at the Self Service, you'll use the service like a regular user.

Usage costs are automatically forwarded to your NS Go. You'll receive a copy of the invoice at your business email address.

Processing an invoice can take up to 5 business days. You can find the status in 'Registrations'.

How do I use Self Services with file upload?

Some Self Services are declared by you yourself. You do this by uploading your payment proof.

You first need to activate a Self Service in NS Go.

  1. Go to 'Services'.
  2. Click on 'Add a service'.
  3. Choose a self-service.
  4. Select the budget to which the rides should be assigned. This is usually 'commuting'.
  5. Motivate your request.
  6. Accept the terms and continue.

After activating the service, you can upload the invoices for the service.

  1. Go to your NS Go dashboard and click on 'Add registration'.
  2. Click on the 'Payment proof' tab.
  3. Upload the payment proof.
  4. Fill in the form.
  5. Select the budget to which the rides should be assigned. This is usually 'commuting'.
  6. Accept the terms and continue.
  7. Your payment proof has been registered.

NS Go processes your payment proofs within 5 business days. You can find the status in 'Registrations'.

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